Years ago the phone was just an object sitting on a surface of your choice. It rang occasional y. You picked it up, spoke, hung up, and went about your business. Today, the phone has a huge impact on our lives and our method of communicating.
There are all sizes and shapes and advanced phone technologies. It has become apparent that we must create systems and acknowledge that the phone can either control us or we can control it. In this module we will discuss techniques to alleviate the pain of phone interruptions, phone addictions, and tips for successful phone communication.
We will also address the manner in which we speak to a caller or speak when leaving a message (phone speak). New technology has also made us focus on the how and whys of using our mobile/cell phones.