In today's global economy, successful businesses are those who best adapt to change. One quality that these companies possess is their ability to do things in ways that meet their customers' needs more fully. Innovation, like continuous self-improvement, is an attitude for success.
In the world of quality, we are told that the customer defines quality. On the other hand, the supplier of the products and services brings innovation to the marketplace. Innovation may involve doing something completely new. It may involve doing something differently. It might entail rediscovering something that has not been done in a long time.
This Knowledge Pill will give you some practical tools to bring innovation into your business. Innovation may be the critical element that not only allows your business to survive but more importantly thrive in a rapidly changing marketplace.