Titles as Online Edition

Sylvie Rumler's picture

The e-Learning course provider OpenSesame is our US host for online public access to the Knowledge Pills

The link at the end of the title description will lead you to the online edition page at OpenSesame. There you may purchase the permanent online access to the title.

If you prefer an offline solution, check the e-Book edition title list whether the intended title is already available as e-Book.

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Delegating Techniques

John Heckers's picture

The greatest key to professional success is the ability to effectively delegate. There are three kinds of delegation:

  • up delegation,
  • cross delegation and
  • down delegation.

All three are necessary for true business success, but most people only 'down' delegate, or, in other words, delegate to those whom they supervise. This means that most people are doing far more work than they need to do.

This module will do a short examination of the techniques used by master delegators.

Managing your e-mails efficiently

K.J.McCorry's picture

Email is now the primary source of communications and information sharing in the workplace; it is vital to be efficient and organized with all email correspondence.

Email will consume your workday if you let it. The compelling feeling that you have to stop your current action and read the incoming email at the very moment it is received can translate into a huge time-waster.

Email needs to be one of your priorities, with its management scheduled along with other tasks you need to complete each day.

What is Emotional Intelligence

Gilmore Crosby's picture

An explosion of research supports the assertion that the critical factor in career success is not IQ, butrather EQ, otherwise known as Emotional Intelligence.

While high IQ can be a blessing, it can also be a curse if coupled with an inability to connect with others and turn one's ideas into action.

Unlike IQ (which is a fixed capacity - we either use it, or we don't, but it can't be increased), whatever your current EQ, with intention and guidance, you can improve.

How To Build An Effective Team

Larry Kryske's picture

Building an effective team is as much an art as a science. The principal reason for this dichotomy is the involvement of people.

The management of people represents the science and involves time-tested practices and procedures. The leadership of people represents the art and taps into the nature of humans, their talents, creativity, and energy. The key player in the team-building process is the team leader.

Paper Flow Management

Sally Allen's picture

Papers pile up because of delayed decisions and because there is no designated final resting place for the papers to go.

If you are drowning in piles of paper, like it or not, it is time for you to get organized. People spend an average of 22 minutes a day looking for things around or on their desk.

Convert those lost minutes into productive time to get rid of the piles.

In this module we will answer the questions:

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