List US English Titles

Managing in a Crisis

John Heckers's picture

Companies are being faced with greater challenges today than ever before.

Business is moving at a much faster rate. Government regulation has dramatically increased, as has enforcement of government regulations.

Under various new laws behavior that might, previously, have been legal, if not wise, has been criminalized.

Companies, as always, are subject to natural disasters. And, of course, the media loves to write stories which demonize companies or company officials.

When a company's future is affected by one of these events, the company is in crisis.

Learning from mistakes

Wayne Turk's picture

Touching a hot stove, ignoring a Wet Paint sign, replying to an e-mail offering to share millions of dollars, or believing a slick used car salesman has your best interests at heart - all of these are mistakes; maybe painful or expensive mistakes, but mistakes that one can learn from.

Everyone makes mistakes.

We just have to view them as a learning experience and take away what we can from the occurrence.

This module will cover the types of mistakes people make, some famous examples, how to recover from a mistake, lessons learned, and more.

Working With Difficult People

Mark Eagle's picture

Whether you work for a large organization with thousands of people or you are self-employed, you cannot avoid working with difficult people. They are all around you.

You cannot control all the people you need to work with, but you can learn a variety of techniques to make these day-to-day challenges easier.

This Knowledge Pill will explore different business relationships, help you discover some of the varied personality types you will encounter and most of all provide hints you can use immediately.

Avoiding Costly Mistakes

Mark Eagle's picture

Making mistakes is natural for any business. Trying out new ideas often produces new creative ways to grow your company.

You can also learn from your mistakes. However, you want to avoid making Costly Mistakes that can have a negative impact on your business.

This knowledge pill will identify the areas where Costly Mistakes are commonly made, the issues involved, and more importantly steps to take to avoid costing you a lot of time or money.

Being Organized on the Road

K.J.McCorry's picture

Traveling for business can take its toll, especially if you are unorganized. It's hard enough keeping up with typical workdays, much less trying to travel on top of your other responsibilities.

Whether you take one trip a year or several, it is important to stay organized before, during, and after your travel assignments.

In this Knowledge Pill, we will discuss ways that will help you efficiently travel and manage your workload during travel. The more you plan and organize while you are on the road, the easier it will be to return to the office.

Leading and Managing Across the Generations

John Heckers's picture

Since the dawn of humanity the older generations have complained about the young whippersnappers and their disrespectful, narcissistic and slothful habits.

Today is no different.

This Knowledge Pill will cover the most common questions we hear in consulting to companies.
They are:
How can we define the generations (and what are the defining characteristics of each)?
What are the challenges arising from the younger generations in the workplace?
How can the older generations effectively manage the younger generations?

The Quality Management Process

Mark Eagle's picture

Deploying a Quality Management Process in your organization will help improve your products, customer satisfaction, and your bottom line.

Many formal processes have been developed and are now utilized by organizations.

This Knowledge Pill will explore the Quality Management Process and some of the popular formal methodologies.

More importantly, we will discuss some basic techniques you can put into practice immediately without years of training or the need for certifications.

Feng Shui at work

Ann Bingley Gallops's picture

Feng Shui has been used for thousands of years to create positive energy flow in homes and businesses.

Feng Shui can improve your work life byenhancing your creativity and productivity, creating a better feeling of flow, balance, and control, and by attracting good energy in the form of clients, vendors, colleagues, and business deals.

Here are some practical and specific ways to bring good Feng Shui into your office today.

Yin and Yang

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