Mark Eagle

Social Networks

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Social networks have been around since the dawn of mankind, but with the advent of the internet they have taken on a whole new meaning and have become a necessary element of business and society.

This module will enhance your understanding of social networks and provide guidance to developing a social network that will enrich both your personal and professional lives.

Personal WebCourse Access at OpenSesame.com

Working With Difficult People

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Whether you work for a large organization with thousands of people or you are self-employed, you cannot avoid working with difficult people. They are all around you.

You cannot control all the people you need to work with, but you can learn a variety of techniques to make these day-to-day challenges easier.

This Knowledge Pill will explore different business relationships, help you discover some of the varied personality types you will encounter and most of all provide hints you can use immediately.

Working With Difficult People

Mark Eagle's picture

Whether you work for a large organization with thousands of people or you are self-employed, you cannot avoid working with difficult people. They are all around you.

You cannot control all the people you need to work with, but you can learn a variety of techniques to make these day-to-day challenges easier.

This Knowledge Pill will explore different business relationships, help you discover some of the varied personality types you will encounter and most of all provide hints you can use immediately.

Avoiding Costly Mistakes

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Making mistakes is natural for any business. Trying out new ideas often produces new creative ways to grow your company.

You can also learn from your mistakes. However, you want to avoid making Costly Mistakes that can have a negative impact on your business.

This knowledge pill will identify the areas where Costly Mistakes are commonly made, the issues involved, and more importantly steps to take to avoid costing you a lot of time or money.

The Quality Management Process

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Deploying a Quality Management Process in your organization will help improve your products, customer satisfaction, and your bottom line.

Many formal processes have been developed and are now utilized by organizations.

This Knowledge Pill will explore the Quality Management Process and some of the popular formal methodologies.

More importantly, we will discuss some basic techniques you can put into practice immediately without years of training or the need for certifications.